this page is under updating

please help us to complete this learning page, you can send us your important questions via ticket to technical support to receive answer for your important questions and improve better learning page

withdrawals questions and learning

dear user. the payment system is an automated system, it is no need to send ticket or any question about that.
still if you have question about the payment system, please read the below information.
first at all check your payment chart and look for your cash request information in your payment chart. if your cash request exists in your payment chart it meant your cash request in pay line and there is not any worry about, just wait until your cash request be complete.
if your cash request not in your payment chart it’s meant you need to read and learn about Monday-to-Monday program and understand the payment system as well.
what is Monday to Monday program?
payment program, please note that in order by topinvestgroup policy, we have a unique payment system. how does it work? all cash requests submitted between Saturday 00:00 until Friday 23:59 (base of client’s local time) will be completed next Monday.
please be aware that if there is traffic in the payment system, then completing payments can be taken in 1 week.
you can check your payment status in your payment chart.

dear user we have a full guidance page for resetting withdrawal information such as passwords or wallets please click here 

please also read the below rejected reason withdrawal reset forms 

there is no need to send ticket for asking to reset withdrawal information, simply open your withdrawal page and easily click on reset withdrawal information button and complete the steps.

documents should be include exactly with the requirement in the guidance page . 

documents should be signed and have exact date , 

video and the screenshoot and signed document pic should be in same date , 

video shroud be creat by the exactly needed information in guidance page , you should be speak what we need in guidance page and important section is exposing date of creating video by you in created video . 

every each withdrawal reset request will accept by separate document . old documents will reject , 

video and selfie should be creat in same date in same place via same shirts , else request will reject

deposit questions and learning

1 – click on the deposit button on your dashboards
2 – Send your assets exactly to the wallet address, which have been shown in your deposit section
3 – Please do not use third-parties wallets for your deposit
4 – Fill out deposits form via exactly correct information.

when you fill in the deposit form . it’s should be included The correct information should be attached by your hash code .
correct transferred amount of transactions
correct sender wallet
correct receiver wallet
else deposits will be rejected,

when you fill in the deposit form . it’s should be included The correct information should be attached by your hash code .
correct transferred amount of transactions
correct sender wallet
correct receiver wallet
else deposits will be rejected,

check your deposit record status , check the rejected error , try to create a new deposit record by fixing the mistakes

this page is under updating

please help us to complete this learning page, you can send us your important questions via ticket to technical support to receive answer for your important questions and improve better learning page

withdrawals questions and learning

dear user. the payment system is an automated system, it is no need to send ticket or any question about that.
still if you have question about the payment system, please read the below information.
first at all check your payment chart and look for your cash request information in your payment chart. if your cash request exists in your payment chart it meant your cash request in pay line and there is not any worry about, just wait until your cash request be complete.
if your cash request not in your payment chart it’s meant you need to read and learn about Monday-to-Monday program and understand the payment system as well.
what is Monday to Monday program?
payment program, please note that in order by topinvestgroup policy, we have a unique payment system. how does it work? all cash requests submitted between Saturday 00:00 until Friday 23:59 (base of client’s local time) will be completed next Monday.
please be aware that if there is traffic in the payment system, then completing payments can be taken in 1 week.
you can check your payment status in your payment chart.

dear user we have a full guidance page for resetting withdrawal information such as passwords or wallets please click here 

please also read the below rejected reason withdrawal reset forms 

there is no need to send ticket for asking to reset withdrawal information, simply open your withdrawal page and easily click on reset withdrawal information button and complete the steps.

documents should be include exactly with the requirement in the guidance page . 

documents should be signed and have exact date , 

video and the screenshoot and signed document pic should be in same date , 

video shroud be creat by the exactly needed information in guidance page , you should be speak what we need in guidance page and important section is exposing date of creating video by you in created video . 

every each withdrawal reset request will accept by separate document . old documents will reject , 

video and selfie should be creat in same date in same place via same shirts , else request will reject

deposit questions and learning

1 – click on the deposit button on your dashboards
2 – Send your assets exactly to the wallet address, which have been shown in your deposit section
3 – Please do not use third-parties wallets for your deposit
4 – Fill out deposits form via exactly correct information.

when you fill in the deposit form . it’s should be included The correct information should be attached by your hash code .
correct transferred amount of transactions
correct sender wallet
correct receiver wallet
else deposits will be rejected,

when you fill in the deposit form . it’s should be included The correct information should be attached by your hash code .
correct transferred amount of transactions
correct sender wallet
correct receiver wallet
else deposits will be rejected,

check your deposit record status , check the rejected error , try to create a new deposit record by fixing the mistakes

dear user . this page is under update

dear user . this page is under update