1. please make sure that you have not any other unpaid cash request
2. if you have not another cash request , please submit button in below and set an cash request
3. if you have any other unpaid cash request please just sent an ticket to cash back desk department and ask for your cash request payment date . follow instruction they are giving to you

1. dear bronze plan investors
   in order of bronze plan you have right to send cash request once in month . please note that other cash request will reject by cash back desk department and will return to your total cash 
2. please note that . bronze members cash request will be complete once in month at 15tnd or 16tnd every each month so please understand there is not any chance to complete your cash request out of payment date
3. after submitting an cash request it’s necessary to sent ticket to cash back desk department and explain them clarify that you are in bronze plans and let them know about your cash request amount

there is no need to send ticket for receiving payment date anymore , payment date is an automated system that show in payment chart in withdrawal list page , after submitting cash request just wait to show your payment date in your payment chart